The Donation feature allows members to add an ad-hoc donation during the sign up process.
How to Enable Donations
- Go to Templates > Manage > More Settings
- Click on the "Shop Page Configuration" tab
- Locate the "Allow Donations?" and check the checkbox (close to the bottom of the list)
- Save your changes
Note that this setting is managed individually for each Template in your account. If you have four Templates and you want Donations enabled for all, you must enable this setting for all four templates individually.
How Donations Work
If donations are enabled for a specific template, the "Add A Donation" option will appear on the final step of the online checkout. The customer can simply click "Add A Donation", enter the donation amount, and click Save. Donations are not taxed and the donation amount will be added to the order total.
Donation Notification
If a customer makes a donation you will receive an email notification with the subject line: "You Just Received a Donation". This email will be sent in addition to any other email notifications which are configured to be sent. The email body includes the customer name, donation amount, and a link to the donation order.
Important Note: Submatic does not currently generate donation receipts. We do send an email receipt to customers but the email receipt is not designed to serve as an official donation confirmation which the customer may need for tax purposes.